What is hyperautomation

 

What is hyperautomation?

The term hyperautomation describes a strategy where the driving force behind it is the idea that business processes work better when they are automated. Automated business processes are faster and more accurate, plus they lend themselves to better tracking and analysis. Hyperautomation refers to the use of smart technologies such as robotic process automation (RPA), low-code/no-code (LCNC) platforms, AI, and ML to identify and automate as many processes as possible – as quickly as possible. One essential aspect of digital transformation is hyperautomation. During the process, business automate manual procedures in workflows. Hyperautomation reduces manual and repetitive tasks, allowing employees to focus on higher-priority responsibilities.

Jimmy Hewitt, a performance scientist defines “hyperautomation as a framework, a set of tools, even a mindset or a philosophy. It allows you, your team, and your company to infuse various types of automation into your existing business and enables you to define new, more efficient processes so that you do not find yourself automating bad processes to begin with. It is a space that touches both employees and customers, and it is typically introduced via the operations or finance departments – for starters – until it grows into a level of maturity that requires its own small team and a leader like a ’director of intelligent automation’ or ‘of hyperautomation’”.

“transitioning from a loosely coupled set of automation technologies to a more-connected automation strategy leads to the kind of streamlined business operations that today’s best companies need to make them more profitable and competitive”

Now what is the difference between process automation and hyperautomation?

Process automation describes the digitalized automation of process steps and workflows and could refer to just one process such as onboarding. On the other hand, hyperautomation automates multiple processes at the same time.

As companies continue to integrate digital applications and systems into their processes, digital transformations become more common. Shifting to digital formats can boost efficiency, improve customer experiences and allow businesses to remain competitive in the modern market.

Hyperautomation make use of resources such as ML, AL, RPA (Robotic Process Automation), Even-driven architecture, Business Process Management, and Intelligent Business Process Management Suites.

Hyperautomation Capabilities and Tools

How having defined hyperautomation, let us see the six hyperautomation capabilities and their tools organized in the order of how to start your hyperautomation journey.

1.     Process Mapping and Mining-are important tools for hyperautomation. You must understand your processes before you automate them, and these strategies give you a starting point for evaluation. These tools allow businesses to:

·      Visualize business procedures

·      Investigate important steps and processes for each procedure

·      Identify connections between different processes.

·      Simulate automation and evaluate which process works best.

·      Approach hyperautomation projects by considering current placements and visualizing ideal future scenarios.

2.    Robotic Process Automation (RPA)-is also known as your ‘digital employee’. It can replicate human activity on computers. The best use for implementing RPA is to automate those highly-repeatable, high-volume tasks. This way, you remove manual work from typical workflows.

3.    Business Process Management (BPM): Workflow-The key difference between BPM and RPA is the amount of time it takes to complete a unit of work. For instance, RPA measure work in hours and minutes, while BPM uses hours, days, weeks and months. BPM is proactive automation as it tells people what to do and when to do it. In addition, BPM has more visibility. It allows you to reassign work and provides rich dashboarding into the completion status of the work that matters most.

4.    Business Rules Management: Decisions (ODM)-BRM captures, organizes and facilitates intuitive management upkeep of business rules and decisions. It frees up time for higher quality and knowledgeable work. BRM is easily adjusted and not hard-coded. Business rules change depending on inflation, regulations and other critical market factors. BRM decision platforms allow users to modify rules as needed.

5.    Enterprise Content Management (ECM): Content-ECM provides proper content, document and record taxonomy structure. The platform’s content search functions embed into common office products like word, excel and outlook. ECM can also help you to manage retention and disposition schedules. Overall, ECM allows you to seamlessly interact with important content such as application and claim forms, correspondences and notices, or anything that drives your business capabilities.

6.    Data Capture (OCR)-Data Capture classifies general content to reduce manual monitoring of general inboxes. It extracts data and metadata from the content for you, reducing manual workloads. Then, it passes data and metadata downstream to other humans or hyperautomation tools to finalize the rest of the process.